Climate Pro LLC
"FIXED RIGHT OR IT'S FREE"
480-600-0362
535 W Iron Ave., Suite 110
Mesa, AZ 85210
License # ROC 199426
climatepro@climateprollc.com(480) 600-0362
• Free estimates on unit replacements
• No extra charges for after hours or weekends
• Senior Discounts
• Fixed right or it's free guarantee
• Guarantees on maintenance tune-ups
• Ask about our preventative maintenance agreements
• We firmly believe in bi-annual or annual preventative
maintenance tune-ups to prolong the life of your
system and keep operating costs to a minimum.
• We have experienced technicians to diagnosis and
repair any problems you may be experiencing with
your system.
We take pride in the quality of our work. When we do a tune-up on your system we stand behind it. If we give your unit a clean bill of health and your system should have a failure this season (within 6 months), we will subtract the price of the tune-up on that unit from the cost of the repair, when you have us do the repair.
We service and sell all makes and models!
We are a American Standard Customer Care Dealer and a Rheem Top Contractor.
We Sell BoAir Electrostatic Filters
Our Extra Mile Service
Why do we have over 10,000 customers and a zero complaint record with the ROC and an "A+" record with the BBB? We go the extra mile. We continually teach our team the value of fantastic customer service. The importance of doing the very best job for every customer. The integrity of doing what we say we will, when we say we will. We back our teaching with a system of checks and balances to assure your 100% satisfaction!
Below are just a couple of the steps in our extra mile service!
OUR PARTS HONESTY PROGRAM: If our technician recommends a part be replaced, you can rest assured knowing he is not selling you a needless part. All old parts are brought back to our office. They are turned in with invoices and tagged with the technicians name and invoice #. Each part is tested by either the service manager or often the owner to assure no mistakes are made.
OUR QUALITY SURVEY PROGRAM: We contact customers we serve with a follow up phone call after their service. Whether it be a routine maintenance call or a full system replacement. This assures your needs and expectations are being met every step of the way. This also gives us wonderful feedback to let our team know they are meeting our customer service mission and gives us the opportunity to address any areas where we need improvement.
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